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Government officials will never ask you to transfer money or disclose bank log-in details over a phone call.

Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam. For more information on how to protect yourself against scams, please visit the ScamShield website.

Embassy of the Republic of Singapore in Jakarta

Loss of Singapore NRIC

10 February 2026

Find out what to do if you’ve lost your NRIC while in Indonesia.

If you’ve lost your NRIC while in Indonesia, you need to report it to the police and get a replacement via ICA.

What you can do: ICA | Loss of Identity Card

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